Privacy Policy

Last updated Date: January 2025

Welcome to FactorFast.co.uk, a service provided by Revenue Genie Ltd. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

FactorFast.co.uk is operated by Revenue Genie Ltd, a company registered in England. For the purposes of data protection laws, we are the data controller of your personal data.

If you have any questions about this policy, you can contact us at:

• Phone: 01284 66 30 69
• Address: 9 Bluebell Avenue, Bury St. Edmunds, England, IP32 7JW
• Contact Page: factorfast.co.uk/contact/

FactorFast.co.uk is part of the Revenue Genie Group (revenuegenie.co.uk). For any corporate inquiries, you can also contact:

• Revenue Genie Ltd: revenuegenie.co.uk/contact/

We may collect and process the following types of personal data:

• Identity Data: Name, title, date of birth
• Contact Data: Email address, phone number, postal address
• Financial Data: Bank account details, payment information
• Transaction Data: Details about payments and services you have used
• Technical Data: IP address, browser type, operating system, and website usage
• Marketing Preferences: Your preferences for receiving marketing communications

We collect data in the following ways:

• Direct interactions: When you fill out forms, sign up for services, or contact us
• Automated technologies: Through cookies and similar tracking technologies when you visit our website
• Third parties: From financial institutions, credit agencies, and publicly available sources

We use your personal data for the following purposes:

• To provide and manage our invoice financing services
• To verify your identity and prevent fraud
• To comply with legal and regulatory obligations
• To communicate with you about our services
• To improve our website and user experience
• To send you marketing communications (where you have opted in)

We process your personal data based on:

• Contractual necessity: To provide you with our services
• Legitimate interests: To enhance our services and prevent fraud
• Legal compliance: To meet our legal obligations
• Consent: For marketing and cookie use (where applicable)

We may share your data with:

• Service providers assisting in business operations (e.g., payment processors, IT services)
• Financial institutions and credit agencies for identity verification
• Regulatory bodies if required by law
• Business partners where necessary to provide our services

We do not sell your personal data to third parties.

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Under the UK GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data under certain conditions
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time

To exercise these rights, please contact us on our contact us page.

Our website uses cookies to improve user experience and gather analytics. By using our site, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality
• Analytical Cookies: Track site usage for improvements
• Marketing Cookies: Used for advertising purposes

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure.

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so please review their policies before providing any data.

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy, you can contact us at:

• Phone: 01284 66 30 69
• Address: 9 Bluebell Avenue, Bury St. Edmunds, England, IP32 7JW
• Contact Page: factorfast.co.uk/contact/

FactorFast.co.uk is part of the Revenue Genie Group. For corporate inquiries:

• Website: revenuegenie.co.uk
• Contact Page: revenuegenie.co.uk/contact/